- Information on how to use -

 

Fukkokudo operates without a store.

We do not offer face-to-face services at the store.

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Repair/maintenance/custom order

• We also accept repairs, maintenance, custom orders, and services other than those listed in the catalog.

• Please feel free to contact us from "Contact Us" first.

• Estimates and consultations are of course free of charge.

• Please let us know the camera or lens, manufacturer name, model, and what you think is the problem.

• We will contact you with a rough estimate.

• If you decide to request maintenance or repair, please send the actual product to our workshop. (Customers are responsible for the shipping costs if they are sent by the customer.)

• After the actual item arrives, we will contact you with an official estimate after confirming the actual item.

• We will ask you to confirm the official estimate and decide whether to accept or cancel the repair.

• In the case of cancellation, we will return the important items that have been kept in the current state.

• If you agree, we will proceed with the repair. (The repair period is about 2 weeks, but you may have to wait a little longer during busy times.)

• We will contact you when it is completed.

• You can choose to pay by bank transfer, credit card, or Paypal.

• We do not accept "​cash on delivery" payment for repairs, maintenance and custom order items.

• After completion, we will ship the finished product.

• ​​ Repairs and maintenance products are guaranteed for 3 months from the date of delivery of the product.

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• Paypal payment (credit card, debit card, bank account, each payment method) can be used. When paying by credit card with paypal, there is no need to enter card information, so it is a hassle-free, easy and safe payment method. Both card information and account numbers are protected by paypal. Also with paypal paymentThere is no need to verify your identity from our store.

• Credit card payment (VISA/Master/DINERS/JCB/AMEX) is available.​

• If you choose cash on delivery, we will process the shipment through Yamato's collect service. (Please pay when the product arrives. A cash-on-delivery fee will be charged.) We will process the shipment within 2 days after confirming your order.

• Bank transfer Sumitomo Mitsui Banking Corporation Yamatooji Branch Branch No. 772 Ordinary 4109579 Fukkokudo

(Please pay within 5 days after ordering.

(The transfer fee is to be borne by the customer.)when. )

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• Please contact us within 3 days after the arrival of the product in case of initial failure or failure due to shipping accident. If you can return the product, we will take responsibility and repair it free of charge.

• Fukkokudo will bear the return shipping costs incurred when returning or exchanging defective products. Please send it back by cash on delivery.

• If the product cannot be repaired due to various reasons, we will replace it with an equivalent product with the customer's approval.

• Please note that due to the nature of the product, we cannot accept cancellations or returns due to the customer's preference.

• Restore products come with a 6-month warranty. (According to Fukkokudo guarantee regulations)

• *Initial failure refers to malfunctioning products that cannot be used during normal use, including spontaneous failures, and functional defects.

• *Regarding the appearance and painting, due to the nature of the vintage second-hand one-of-a-kind item, any phenomenon within the allowable tolerance that may occur during the process will not be returned, refunded, or guaranteed.

• ​ *For optical system parts, we use genuine parts at that time unless otherwise noted. All of them have gone through a cleaning and recycling process, but there are traces depending on the individual, but we have maintained it so that it does not affect the shooting at all. Please note that due to the nature of the product, optical system parts are not covered by returns or warranties.

• *Things caused by each customer's senses, external appearance, painting, winding mechanism, shutter mechanism, helicoid mechanism, optical mechanism, "feels heavy, feels light, sound, feel, good or bad appearance, appearance" of these mechanisms There is a difference in the sense of each person, such as "quality of the product", so we will not be eligible for returns or guarantees due to its nature.

• ​ *Regarding second-hand items, if the appearance, paint, dents, dust, dirt, etc. that do not affect the original function are confirmed before ordering, it is an initial defect. will not be covered by the returned goods or warranty.

• * Defects caused by customer negligence are not covered by the warranty.

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• In the unlikely event that this product breaks down, we will repair it free of charge only for failures that occur during normal use for 6 months from the date of purchase.

• The customer is responsible for the shipping and handling charges when sending repaired products to the shop where the product was purchased or to our workshop.

• When requesting repairs, be sure to include this warranty card with your request. If you do not present this warranty during the free repair period, or after the free repair period has passed, you will be charged for the repair.

• If the name of the shop where you purchased the product or the date of purchase is not entered, or if they are corrected, the product will be invalid. If the name of the shop where you purchased the product and the date of purchase are not entered, please contact the shop where you purchased the product immediately, or attach a document such as a receipt issued by the shop that proves the purchase to this warranty card.

• If the cause of failure is as follows, it will not be covered by the warranty and will be charged.

㋐Failure caused by incorrect usage, shock, pressurization, etc.

㋑Damage caused by mud, sand, water cover, etc.

㋒Breakdown due to natural disasters, fires, landslides, etc.

㋓Breakdown due to repair, remodeling, disassembly, cleaning, etc. other than our workshop.

㋔​ Malfunction due to poor storage (high temperature and humidity, etc.) or poor maintenance.

• This warranty does not apply to malfunctions or damage caused by consumables such as film, or incidental items such as cases, straps, and lens caps.

• We will not compensate for incidental damages (such as expenses required for shooting and loss of profits that should be obtained from shooting) caused by failure of this product.

• Defects caused by customer negligence are not covered by the warranty.

• ​ Appearance and painting are not covered by warranty due to the nature of used vintage items.

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• All the products we handle are second-hand one-of-a-kind items from half a century ago. We will work with sincerity and sincerity, but in rare cases, we may determine that repair is not possible due to factors such as the inability to procure parts, or as a result of verification of the actual repair item. Please note. In that case, you will not be charged for the repair fee, but you will be responsible for the return shipping fee.

• In the event of an accident that impairs the function of the product due to an accident during repair, we will replace it with an equivalent product with the customer's approval.

• Please be sure to take a test shot before taking an important photo. If there is a problem with shooting with the camera repaired at our shop, we can not take any responsibility for the damage.

• We cannot guarantee anything that has been disassembled by the customer, so please be careful not to disassemble it yourself.

• Please contact our workshop for repair and usage.

• We are not responsible for any damage or malfunction of the product due to an accident during transportation after it has been shipped from our store. It becomes the compensation for the damage of the transportation company by regulation.

• ​ Appearance and painting are not covered by warranty due to the nature of used vintage items.

• This service is limited to Japan.

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• We pay the utmost attention to the protection of the personal information of our customers.

• We do not sell or transfer to outside parties other than our shop.

• Regarding the handling of personal information: We will not use the "name, address, phone number" entered by the customer for anything other than the delivery of products from our shop and repair maintenance products. We will use your email address to contact you. We will never sell or transfer information to outside parties, and at the same time, we will take the utmost care to prevent the leakage of confidential information.

• Disclosure of Personal Information to Third Parties: Personal information will not be provided to third parties at all unless consent has been given or if legally required to do so.

• Request for deletion of personal information: If you wish to inquire, modify, or delete your personal information, we will respond as soon as you contact us.

• Person in charge of personal information protection measures: Yasuo Endo

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Shop name: Fukkokudo Yasuo Endo

 

Representative: Yasuo Endo

 

Operation manager: Yasuo Endo

 

Location: 〒639-0223

3-20-21 Mamigaoka, Kashiba City, Nara Prefecture

Phone: 0745-43-5873

Fax: 0745-43-5378

email address:info@fukkokudo.com

 

Business description: Sale of used cameras, lenses, camera accessories, photography equipment, and restored products

sell

Repair and maintenance of mechanical film cameras, old lenses, and photographic equipment

overhaul/restore

Purchase of used cameras, lenses and photographic equipment

 

Explanation of charges other than product price:

Shipping fee at the time of purchase Honshu 1,000 yen

Hokkaido whole area uniform 1,600 jpy

​ 1,300 all over Okinawa

bank transfer fee

COD fee: Less than 10,000 yen 330 yen, 10,000 yen or more and less than 30,000 yen 440 yen,

30,000 yen or more and less than 100,000 yen: 660 yen; 100,000 yen or more and less than 300,000 yen: 1,100 yen.

​ (including consumption tax)

Cash on delivery of 300,000 yen or more is not handled.

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Explanation about cash on delivery payment:

Repair, maintenance, custom order, full restoration, repaint

about serviceCash on delivery settlement is not handled.

If you wish to pay by credit card, please pay by credit card at the time of ordering.

Please select.

In addition, products other than those listed in the catalogcannot be selected for payment by cash on delivery.

Only "credit card", "Paypal", and "bank transfer" are accepted.

　　　

Delivery time:

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In the case of cash on delivery, we will ship within 2 days after confirming your order.

In the case of bank transfer, we will ship within 2 days after payment is confirmed.

In addition, we will keep it from the customer, repair, maintenance, full restoration,

For repaints, custom orders, and custom-made products, after receipt

2 weeks to 8within a weekWe are planning to ship

busy season, quantity, degree of difficulty, parts procurement,etc. due to various circumstances

Subject to change.

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Nara Prefectural Public Safety Commission permission

No. 641180000219

Name or trade name: Fukkokudo Yasuo Endo

Business hours: 10:00-18:00

Closed: Saturdays, Sundays, and holidays

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